Cancellation and refunds
How cancelling works on Sahaj, when you get your money back, and how long a refund takes to reach you.
Last updated: 11 October 2026
Sahaj is operated by Tournahub Solutions Private Limited (CIN U62099PN2025PTC243859). This page explains how cancellation and refunds work.
The free first month
Your first month is free and needs no payment details, so there is nothing to cancel and nothing to refund. When it ends, Sahaj tells you. You are never charged for a plan you did not choose.
Paid plans
Paid plans are not offered yet. When they are, this is how cancellation and refunds will work. Subscriptions and renewals will be bought and managed on the Sahaj website or web app, not inside WhatsApp.
Cancelling
You can cancel at any time in the Sahaj web app, by asking Sahaj, or by writing to getsahaj.support@gmail.com.
- A plan that renews stops renewing, and you keep access until the end of the period you have already paid for.
- A single paid reading cannot be cancelled once it has been delivered, but the refund rules below still apply.
When you get a full refund
- You were charged, but the reading or plan you paid for was not delivered.
- You were charged more than once for the same thing.
- A paid reading was produced incorrectly because of a fault on our side, and we cannot put it right.
- We stop offering Sahaj while you still have unused time on a paid plan. In that case the unused part is refunded.
A reading that was delivered as described is not refunded because its interpretation did not match what you hoped for. Astrology offers a perspective, not a guaranteed answer.
How to ask
Write to getsahaj.support@gmail.com, or send talk to support to Sahaj, with the date of the payment and its reference if you have one. We reply within 48 hours.
How long it takes
An approved refund is returned to the original payment method within 5 to 7 working days of approval. Your bank or UPI app may take a few more days to show it.
Contact
Tournahub Solutions Private Limited, S. No. 501, Onkar Nagar, Pawar Mala, Kedgaon, Ahmednagar, Maharashtra 414001, India. Email: getsahaj.support@gmail.com. For complaints, see the Grievance Officer’s details on the contact page.